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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Johnson

May 4, 2024

5  out of  5 rating by Jeff Johnson
"Lisa Simonet and her boss were very helpful."
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Stephanie Murphy

April 22, 2024

5  out of  5 rating by Stephanie Murphy
"Lisa is always a sweet gal to work with!! Thx for all your hard work and dedication 🤠❣️"
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Shannon Gamble

November 22, 2023

5  out of  5 rating by Shannon Gamble
"Thankful for Lisa S and the Frank Steward State Farm crew this Thanksgiving! Anytime I have a question or concern, I know I can get the answer without a problem. Lisa is so dedicated to making her clients happy, she often answers when I call after hours, expecting to leave a message and hear back the next day. A+++"
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Deborah Burrows

September 27, 2023

5  out of  5 rating by Deborah Burrows
"Very helpful and informative."
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Susy Rybicki

July 2, 2023

5  out of  5 rating by Susy Rybicki
"Great team, great service!"
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Jacob Johnson

May 25, 2023

5  out of  5 rating by Jacob Johnson
"Great people and service!"
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Dr Wallace

May 22, 2023

5  out of  5 rating by Dr Wallace
"The service is fantastic and responsive. The help with our homeowners policy is greatly appreciated."
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Kim Hunt

February 22, 2023

5  out of  5 rating by Kim Hunt
"I am happy to be giving this agency my business beginning this month. I haven’t had so much as a speeding ticket in 15 years of driving and have never had an at fault accident. However, my previous agency (direct competitor of State Farm with local offices) increased my premiums by nearly $30 per month for no reason other than covering their own premium issues. Having been a customer of theirs since I began driving, it really felt almost insulting. It was shocking to me that State Farm was able to provide me with the exact same auto policy as well as additional coverage for renters insurance, for exactly HALF the price. Yes, half. I’m relieved and thankful to State Farm for their fair and customer based service."
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Vanessa Withers

November 22, 2022

5  out of  5 rating by Vanessa Withers
"Very happy with State Farm. Got thru a hail damage claim with ease and even switched over our car insurance saving $600!"
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Erik Withers

November 21, 2022

5  out of  5 rating by Erik Withers
"Awesome service! They helped me navigate the claims process and saved me money along the way."
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paul ayers

June 10, 2022

5  out of  5 rating by paul ayers
"Great experience and so glad i found them!!!!"
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Elizabeth Link

May 6, 2022

5  out of  5 rating by Elizabeth Link
"I am amazed by the customer service I receive when getting quotes for additional services from Lisa to the process of submitting a claim! They are simply THE BEST!"
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Darla Bang

March 28, 2022

5  out of  5 rating by Darla Bang
"We have gotten insurance through State Farm since the dawn of time--or over 30 years- and appreciate that they know us by name and not a policy number. We have been very pleased with their service and especially love how helpful Jody has always been. Also, when we've had a claim an adjuster has been sent out promptly."
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Alex King

February 23, 2022

5  out of  5 rating by Alex King
"Grew up in this office! Good people, good rates :)"
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Darin Jansen

February 16, 2022

5  out of  5 rating by Darin Jansen
"Lisa has been great. All of the staff is available and helpful. Insurance is complicated, but they always help."
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Rick Jirik

February 15, 2022

5  out of  5 rating by Rick Jirik
"Great service, prompt response time and friendly"
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Jon Zens

December 20, 2021

5  out of  5 rating by Jon Zens
"For 20 years we have loved working with State Farm Osceola. They have always been helpful and responsive."
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Steve Marty

August 7, 2021

5  out of  5 rating by Steve Marty
"Professional, friendly and knowledgeable staff. Helpful with any questions I had."
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Tabatha Shatto

August 3, 2021

5  out of  5 rating by Tabatha Shatto
"Osceola office has always been great to work with. Very helpful and always taken care of us. Lisa Simonet was awesome and so helpful today. She explained everything great"
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Blake Geis

April 7, 2021

5  out of  5 rating by Blake Geis
"Wonderful Service! Everyone is so happy to help get things sorted out for you!"
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March 11, 2021

5  out of  5 rating by DENUCCI OUTDOORS
"Great service! Insurance is never fairly priced. 🤣"
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pam galvin

November 19, 2020

5  out of  5 rating by pam galvin
"Makena was great to work with. Very responsive and provided me the information I needed in order to make the best decision for me. Thanks again!"
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Dennis Geist

November 18, 2020

5  out of  5 rating by Dennis Geist
"Matthew was very polite and professional in providing me with some quotes"
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Kim Anez

November 18, 2020

5  out of  5 rating by Kim Anez
"I learned so much with their help. I learned about how costs are calculated, the true meaning of 'full replacement value' with regard to home insurance, and much more. Lisa was quick to respond, answered all my questions, and was very professional. Honest and trustworthy."
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Cherie Link

November 14, 2020

5  out of  5 rating by Cherie Link
"Jodi is so knowledgeable about insurance options and offers fabulous customer service!"